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Healthcare: coordinating employees, equipment and continuity

Different activities call for their own assessment of responsibilities and continuity.

Let’s talk about your business

Starting from what you actually do.

A practice, clinic, care home and care organisation are set up differently. Locations, the status of those involved, equipment and services change the insurance questions. We start with this description to avoid assuming that one solution fits all healthcare activities.

Continuity of care and employee protection are planned with your managers. We support them on risks and insurance, taking your establishment's clinical and technical organisation into account.

In your day-to-day work

Three situations to examine

  1. 01

    Equipment becomes unavailable

    Identify the activities affected and the solutions arranged with specialists. Assess repair, replacement and financial consequences based on the values and contracts.

  2. 02

    Absences put a team under strain

    Review organisation, cover arrangements and insurance for your people together. Track certified dates and degrees of incapacity in the necessary administrative file; diagnoses should not be shared with HR.

  3. 03

    A provider processes sensitive data

    Describe outsourced activities, access and dependencies. Coordinate incident handling, insurance and the assessment of notification requirements with the competent people; the FDPIC guide is a reference separate from the cyber insurance policy.

Points to watch

  • Liabilities: clarify the insured activities and professional statuses, locations and commitments towards patients or partners.
  • Equipment: check ownership, maintenance, values and recovery options with the relevant specialists.
  • Employee health and safety: FMH distinguishes these arrangements from a simple hygiene plan; risks depend on the activities and equipment.

How we support you

We bring insurance for your people, liability, cyber and equipment together in a consistent review of policies. Administrative questions are prepared with the appropriate contacts, sharing only the necessary information. When a site or service changes, we help assess adjustments and retain confirmations without taking the place of clinical or technical managers.

Documents to prepare

  • Activities, locations and the status of those involved
  • Equipment inventory, values and maintenance contracts
  • Policies and descriptions of liabilities
  • Absence management and cover arrangements
  • Providers, outsourced activities and continuity planning

Frequently asked questions

Your questions

Is one policy suitable for every healthcare establishment?

Activities, locations and professional statuses need to be assessed. A practice's arrangements do not necessarily reflect those of a clinic, care home or care delivered elsewhere.

Should HR hold all diagnoses relating to absences?

No. Limit records to the necessary administrative information and reserve medical data for authorised contacts.

Does cyber insurance certify data compliance?

No. Insurance cover and data protection obligations are separate. Have the latter assessed with the competent people according to your activities.

Relevant services

Insurance for your peopleBusiness liabilityCyber insuranceEngineering insurance

Guides to help you decide

Managing a long-term absenceBurnout at work: address the causes and organise follow-upCyberattack: which costs should you check in your insurance?

Sources

Let’s talk about your business.

A first conversation to understand your situation, with no obligation. Call us or write to us.