Privacy Policy
1. Who is the data controller?
The data controller is:
M.A.G.E & ASSOCIES Sàrl, Chemin du Pré-Puits 15C, 1246 Corsier (GE), Switzerland.
Data protection contact:info@mage-associes.ch
This policy is intended to inform you how we collect and process your personal data in accordance with applicable Swiss law, in particular the revised Federal Act on Data Protection (revFADP), in force since 01.09.2023.
2. What data do we collect?
Depending on how you use the site, we may process in particular:
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Identification and contact data: surname, first name, company, email, telephone
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Data relating to your enquiry: information provided via forms (e.g. insurance needs, SME details, risk descriptions, etc.)
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Technical data: IP address (often truncated/shortened depending on the tool), device type, browser, pages visited, date/time, logs
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Communication data: messages sent via forms, emails, telephone
We recommend that you do not send unnecessary sensitive data via the site's forms (e.g. health data), unless expressly requested and through an appropriate channel.
3. For what purposes do we use your data?
We process your data in order to:
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Respond to your enquiries (contact, quotes, appointments, information)
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Provide our insurance brokerage and risk management services
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Manage the client/prospect relationship (follow-up, correspondence, appointments)
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Improve the site (audience measurement, performance, security)
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Comply with our legal obligations and respond to authorities where necessary
4. On what basis is this processing carried out?
Depending on the case, processing is based on:
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Your consent (e.g. certain cookies, enquiries you initiate)
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The performance of pre-contractual measures / of a contract (e.g. handling a request for advice)
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Our legitimate interests (security, prevention of abuse, improvement of the site)
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A legal obligation (retention, accounting, requests from authorities)
5. Who do we share your data with?
Your data may be accessible:
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To authorised persons within M.A.G.E & ASSOCIES Sàrl
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To our technical providers (hosting, maintenance, emailing, audience measurement tools) strictly in order to deliver the service
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Where applicable, to partners necessary to your enquiry (e.g. insurers), with an appropriate level of confidentiality
We do not sell your data.
6. Transfer of data abroad
Depending on the providers used (e.g. hosting, analytics, email), data may be processed in Switzerland or abroad.
Where data is transferred outside Switzerland/the EEA, we put appropriate safeguards in place (e.g. contractual clauses, equivalent guarantees).
7. Retention period
We retain your data:
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For as long as necessary to handle your enquiry and manage the relationship
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Thereafter in accordance with statutory periods and/or our evidential obligations (e.g. commercial/accounting obligations)
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Technical logs are retained for a limited period
8. Security
We implement reasonable technical and organisational measures to protect your data (access control, encryption/HTTPS, backups, restricted access, etc.). Even so, no system can guarantee absolute security.
9. Your rights
Subject to the conditions laid down by applicable law, you may request:
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access to your data
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the rectification of inaccurate data
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the deletion of data (as far as possible)
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a restriction of, or objection to, certain processing
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the release of certain data (portability) where applicable
To exercise your rights: [contact email].
We may request proof of identity where necessary.
Supervisory authority in Switzerland: Federal Data Protection and Information Commissioner (FDPIC).
10. Cookies and audience measurement tools
We use cookies and similar technologies. For more details, please see our Cookie Policy below.
11. Amendments
We may update this policy at any time. The version published on the site is the applicable version.
